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Stop guessing. See your Reputation, Sentiment, and CX Performance in one unified view.
Top 5% of Industry Peers
| Query Topic | Volume | Trend | Status |
|---|---|---|---|
| Pricing Tiers | 1,204 | ▲ 12% | Resolved |
| Service Outage (West Amman) | 856 | ▼ 5% | Escalated |
| Account Access | 432 | - 0% | Resolved |
Technology detects volume. Humans detect nuance. See how our engines work together.
The Infrastructure. We deploy enterprise-grade listening tools and NLU automation to ingest millions of public data points, triage customer queries, and detect anomalies 24/7.
Output
The Filter. Our senior analysts take the machine's output to filter noise, verify intent, and interpret cultural nuance. We turn "What happened?" into "What to do next."
Result
Three ways we help you lead.
Know what customers are saying before it trends. We map the market and identify growth opportunities.
Chatbots and voice bots that actually solve customer problems, reducing costs and improving CX.
We protect your image during a crisis. Early warning systems and active engagement strategies.
Global tools fail at Arabic dialects. They can't tell the difference between a joke in Cairo and a complaint in Riyadh.
Mirsad specializes in the region. We ensure your data is culturally accurate, context-aware, and dialect-proof.